Lead Product Manager - Rep & Service of Process
Core
Lead the end-to-end lifecycle of the Wolters Kluwer CLC Registered agent and Service of Process product, translating complex functional needs into scalable solutions for legal and business professionals.
Role type
Senior Product Manager (Legal Tech / Service Operations)
Builds
Scalable software solutions for Registered agent and Service of Process workflows
Domain
Legal technology and business process automation
Deliverable
production ML models | product features
Required skills
Product lifecycle management, customer discovery, backlog prioritization, Agile/Scrum delivery, requirements translation, cross-functional alignment, AI/automation integration, product analytics, technical domain expertise
Preferred skills
Service operations workflows, scalable platforms, customer interaction management
Technologies
Jira, Confluence, Google Analytics
Responsibilities
Own product capabilities from ideation through delivery and adoption; champion customer voice via feedback and usage data; leverage AI to accelerate discovery and delivery; drive product strategy and backlog prioritization; partner with UX and stakeholders on requirements and design; lead agile delivery with engineering teams; validate and launch solutions; measure impact via KPIs and adoption metrics; provide technical leadership in integration discussions; drive cross-functional alignment with Sales, Operations, and Go-to-Market teams.
Seniority
Senior, hands-on IC