Senior Provider Relations Coordinator
Core
Managing high-volume provider communications, credentialing, and network contracting data to support marketing and membership lines of business.
Role type
Senior Provider Relations Coordinator
Builds
Provider rosters, contract administration, and network participation data
Domain
Health insurance / Managed care operations
Required skills
Provider credentialing, contract administration, high-volume email/phone communication, Salesforce case management, claims escalation resolution, data accuracy maintenance, caseload management (90+ cases)
Preferred skills
Advanced Microsoft Office (Outlook, Excel, Word, Teams), professional written communication, stakeholder liaison
Technologies
Salesforce, Microsoft Office, Outlook, Excel, Word, Teams
Responsibilities
Administer provider contracts and rosters, manage provider inquiries via email and phone, resolve claims escalations, maintain provider data accuracy, participate in internal work groups, act as liaison between contracting teams and providers
Seniority
Senior, hands-on IC