Lead Business Consultant
Core
Driving delivery, contingency planning, business results, and strategic planning for the customer experience omni-channel personalization program consisting of multiple projects or initiatives in support of assigned line of business strategy.
Role type
Senior Lead Business Consultant (Strategic Program Delivery)
Builds
Customer experience omni-channel personalization programs and enterprise-wide initiatives
Domain
Healthcare / Customer Experience / Strategic Planning
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, Project management, Business analysis, Process improvement, Vendor relationship management, Team leadership and mentoring, Executive communication, Financial analysis, Negotiation, Analytical thinking
Preferred skills
Personalization strategy, Healthcare industry experience, Strategic execution, Decision-making and optionality assessment
Technologies
MS Office
Responsibilities
Oversee day-to-day activities of project delivery and contingency execution strategy, manage vendor relationships and business partner engagement, track key program milestones and recommend adjustments to leadership, serve as functional business liaison for program scope and budget implementation.
Seniority
Senior, hands-on IC with strategic oversight
