Business Analysis Manager - Senior Business Process Consultant
Core
Drive strategy, definition, and design of complex new or upgraded platforms, processes, and projects to improve customer service, productivity, quality, and efficiency.
Role type
Senior Business Analysis Manager / Senior Business Process Consultant
Builds
New or upgraded customer-facing and internal platforms, processes, and projects
Domain
Business Operations / Process Re-engineering / Technology Strategy
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Eliciting and documenting clear functional and detailed requirements, Defining solutions to operational and technical issues, Translating business needs into creative system/process requirements, Initiating and implementing process improvement initiatives, Managing project team priorities and timelines, Creating use case documentation and process flows
Preferred skills
Master's Degree in Business Administration, Six Sigma Green or Black Belt Certification, 10-12 years of experience in Product Development or Project Management
Technologies
ADO, JIRA, Confluence, Lucid, Miro, Microsoft Visio, Microsoft Office Suite
Responsibilities
Lead others in designing initiatives and re-engineering processes, Serve as an advisor to senior management and business owners, Translate approved investment cases into business and system requirements, Manage project progress ensuring compliance with charter, strategy, and budgets, Review and sign off on all project documentation, Facilitate transition of projects to production environment including UAT and migration
Seniority
Senior, hands-on IC with leadership responsibilities