Business Analyst
Core
Guide technology and services related to business processes to align with the City's strategic priorities and improve digital city experience.
Role type
Senior Business Analyst (IT/Process)
Builds
Technology-related business process initiatives, IT services, and service bundles
Domain
Municipal Government / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Requirements gathering, process discovery, use case writing, stakeholder management, project planning, initial testing, strategic technology application, technical specification translation
Preferred skills
Project management, Organizational Change Management, large governmental environment experience
Technologies
MS Excel, MS Project, MS PowerPoint, MS Visio
Responsibilities
Lead requirements gathering and interviewing users, write use cases and prioritize features, research emerging technologies, perform initial testing of enhancements, build collaborative relationships with customers and IT areas, monitor and report on IT project delivery and client satisfaction
Seniority
Senior, hands-on IC
