IT Associate Director - CRM Solutions
Core
Lead strategy, delivery, and operations of Veeva CRM and commercial systems to support Gilead China's business priorities and global digital strategies.
Role type
Associate Director, IT – CRM Solutions
Builds
Scalable, compliant CRM platforms and commercial application ecosystems for Gilead China and selected Asia Pacific markets.
Domain
Life Sciences / Pharmaceutical / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
CRM platform lifecycle management, commercial system delivery, stakeholder partnership, change management, agile delivery, DevOps, regulated industry compliance
Preferred skills
Life sciences/pharma industry experience, Veeva CRM/Vault CRM expertise
Technologies
Veeva CRM, Vault CRM, DDI, SPL, Territory and Targeting, Sales Forecasting
Responsibilities
Define CRM strategy and roadmap, manage end-to-end platform lifecycle, partner with global teams for regional rollout, lead commercial application ecosystem DevOps, drive user adoption and business readiness, coach external contractor teams
Seniority
Senior, hands-on IC with leadership responsibilities