Associate Center Operations Director (Float)
Core
Responsible for day-to-day center operations, including center performance, scheduling optimization, patient experience, and center culture (turnover/engagement) in a primary care setting.
Role type
Associate Center Operations Director
Builds
Primary care centers serving patients and physicians
Domain
Healthcare / Primary Care
Required skills
Workforce planning, scheduling optimization, patient experience management, team retention strategies, regulatory compliance, data-driven decision making, staff onboarding, critical reasoning, problem solving
Preferred skills
Business acumen, relationship building, organizational skills
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Optimize appointment slot utilization and quality; manage patient disenrollment and orphan patient care; cultivate center culture and improve staff engagement; execute workforce planning and onboarding; ensure team availability and reduce wait times.
Seniority
Manager, supervisory