Associate Center Operations Director
Core
Overseeing day-to-day operations of a primary care center, including scheduling optimization, patient experience management, and workforce planning.
Role type
Associate Center Operations Director
Builds
Primary care center operations and patient access
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Scheduling optimization, Patient experience management, Workforce planning, Team retention strategies, Data-driven decision making, Regulatory compliance, Staff onboarding, Performance metrics analysis
Preferred skills
Relationship building, Critical reasoning, Problem solving, Organizational skills
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Optimize appointment slot utilization and quality, Enhance patient experience and satisfaction, Manage patient disenrollment and orphan patient care, Develop workforce planning strategies, Oversee staff onboarding and training, Implement team engagement and retention initiatives
Seniority
Mid-level Manager