Account Manager
Core
Account Manager serving as primary point of contact for U.S. healthcare provider clients to drive revenue cycle performance and financial outcomes.
Role type
Senior Account Manager (Healthcare Revenue Cycle)
Builds
Revenue cycle performance improvements and client retention for U.S. healthcare providers
Domain
U.S. Healthcare / Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
U.S. healthcare revenue cycle operations, medical billing and claims processing, accounts receivable follow-up and collections strategies, denials management and appeals processes, commercial payer reimbursement methodologies, Medicare and Medicaid reimbursement, managed care plans, provider credentialing and enrollment, HIPAA compliance requirements, Practice Management Systems and EHR platforms
Preferred skills
Associate's degree, bachelor's degree, or relevant healthcare certification
Technologies
Practice Management Systems, EHR platforms
Responsibilities
Serve as primary liaison between assigned U.S. healthcare clients and operational teams, Monitor and analyze key performance indicators including Accounts Receivable, Days in A/R, Aging Inventory, Collection Rates, Denial Rates, and Payer Performance Metrics, Review revenue cycle trends and recommend strategies to improve reimbursement and cash flow, Collaborate with Billing, Coding, Accounts Receivable, and Payment Posting teams to ensure alignment, Coordinate resolution of escalated payer issues, denials, and high-priority client concerns, Proactively identify client concerns, reimbursement risks, and operational challenges before they escalate
Seniority
Senior, hands-on IC