Implementation Specialist / Business Analyst
Core
Configure CityView software solutions for local governments to streamline permit, license, and land management processes and train end-users.
Role type
Implementation Specialist / Business Analyst
Builds
Permit, license, and land management software solutions for local governments
Domain
Local government operations (permitting, licensing, land management)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business analysis, process mapping, gap analysis, software configuration, end-user training, legacy data conversion, client service, internal team engagement
Preferred skills
Local government business process knowledge, database application understanding, MS SQL Reporting Services experience
Technologies
CityView, MS SQL Reporting Services
Responsibilities
Define and document customer business requirements, translate requirements into functional specifications, configure workflows and business rules, conduct training sessions, support legacy data conversion, provide client service throughout implementation
Seniority
Mid-level, hands-on IC