Service Administrator
Core
Manage service job coordination, order processing, and shop floor scheduling to ensure efficient and accurate service delivery for mining equipment.
Role type
Service Administrator
Builds
Service jobs and rebuilds for mining equipment
Domain
Mining / Heavy Equipment Service
Required skills
SAP/ERP proficiency, order management, scheduling and planning, customer service coordination, workflow analysis, documentation management
Preferred skills
Manufacturing or service center environment experience, mining or heavy equipment operations knowledge, process improvement recommendations
Responsibilities
Plan and process quotes, orders, and invoices; manage incoming and outgoing rebuild job schedules; serve as liaison between shop floor, service teams, sales, and customers; monitor and adjust work prioritization and scheduling; forecast capacity needs and identify disruptions; maintain accurate documentation.
Seniority
Mid-level, hands-on IC