Account Manager, Employee Benefits
Core
Managing a book of business for employee benefits clients, overseeing annual renewals, marketing, and retention while coordinating with consultants and administrators.
Role type
Account Manager, Employee Benefits
Builds
Group health insurance plans, wellness programs, and ancillary benefits for corporate clients
Domain
Insurance / Employee Benefits
Deliverable
client delivery
Required skills
renewal & RFP process management, carrier relationship management, project management, claims and coverage issue resolution, compliance advisory, billing and eligibility audits, contract review, public speaking, bilingual communication (English/Spanish)
Preferred skills
L&H License, 2-4 years administrative or group health insurance experience, Bachelor's Degree
Technologies
BenefitPoint, Microsoft Office (Excel, Word, PowerPoint)
Responsibilities
Lead and execute full renewal and RFP processes including proposal development and quoting; Manage new carrier, plan, or vendor implementation; Resolve client claims and coverage issues escalated from HR; Conduct billing and eligibility audits; Create employee benefit booklets and marketing presentations; Mentor Account Administrators when applicable.
Seniority
Mid-level, hands-on IC