Commercial Lines Account Manager - Franchise
Core
Account Manager serving as the liaison between commercial clients and internal teams, managing insurance processing, risk management, and client relationships.
Role type
Senior IC commercial insurance account manager
Builds
Commercial insurance policies, audits, endorsements, and coverage solutions for clients
Domain
Insurance / Commercial Lines / Hospitality & Franchise
Required skills
commercial insurance knowledge, contract review, negotiation, client relationship management, mentoring, problem solving, critical thinking, prioritization, confidentiality, Microsoft Office
Preferred skills
hospitality/franchise industry experience, EPIC systems, insurance designations
Technologies
Microsoft Office Suite, EPIC
Responsibilities
Process incoming insurance documents (policies, audits, endorsements), cultivate client relationships, review contracts and certificates of insurance, secure mid-term coverage via carrier quotes, resolve coverage/billing disputes, mentor team members, attend client meetings, conduct continuing education
Seniority
Senior, hands-on IC