Client Specialist, Campus Health
Core
Managing day-to-day service delivery and client experience for student health insurance accounts at colleges and universities.
Role type
Client Specialist (Account Management & Service)
Builds
Scalable account management infrastructure for student health insurance programs
Domain
Insurance / Higher Education
Deliverable
client delivery
Required skills
Account management, client services, insurance operations, project management, CRM tools, Microsoft Office Suite, Canva, state insurance producer licensing
Preferred skills
Student health insurance plan structures, insurance carrier coordination
Responsibilities
Serve as primary contact for university accounts, coordinate enrollment and waiver processes with carriers, maintain account records, design branded client-facing materials, support onboarding of new accounts, coordinate claims and eligibility issues, represent HUB at client events and conferences
Seniority
Mid-level, hands-on IC