Employee Benefits Account Manager
Core
Manages a book of business for employee benefits clients, coordinating service, retention, and carrier relationships.
Role type
Account Manager (Employee Benefits)
Builds
Client retention and service delivery for employee benefit plans
Domain
Insurance / Employee Benefits
Deliverable
client delivery
Required skills
carrier relationship management, claims and coverage issue resolution, benefits administration system management, contract review, RFP process support, open enrollment coordination, project management
Preferred skills
client-facing experience, mentorship of junior staff, industry continuing education
Technologies
BenefitPoint
Responsibilities
Maintain client relationships and support retention, manage claims and coverage issue resolution, facilitate open enrollment preparation and presentations, manage new carrier or vendor implementation, prepare compliance reports and 5500 forms, assist in RFP proposal development, mentor Account Administrators
Seniority
Mid-level, hands-on IC