Employee Benefits Account Manager
Core
Manages a book of business for employee benefits clients, serving as the day-to-day contact for service, retention, and issue resolution.
Role type
Senior Account Manager (Employee Benefits)
Builds
Client retention, strategic plans, and vendor implementations
Domain
Employee Benefits / Insurance
Deliverable
client delivery
Required skills
Client relationship management, project management, claims and coverage issue resolution, compliance advisory, open enrollment facilitation, contract review, RFP process support, data management
Preferred skills
Bachelor's degree, client-facing experience, L&H License
Technologies
BenefitPoint
Responsibilities
Maintain client relationships and support retention, manage vendor implementations and new carrier/plan setup, resolve claims and coverage issues, prepare benchmarking reports and compliance advisories, facilitate open enrollment and create benefit booklets, manage billing audits and 5500 preparation, conduct RFP proposal development, mentor junior staff
Seniority
Mid-Senior, hands-on IC