Employee Benefits Account Manager- Emerging Markets
Core
Services and maintains employee benefits accounts, providing professional support to clients, carriers, and vendors throughout the policy cycle.
Role type
Account Manager (Employee Benefits)
Builds
Client service delivery and account growth for local businesses
Domain
Insurance and Employee Benefits
Deliverable
client delivery
Required skills
Client relationship management, policy cycle management, cross-selling and up-selling, open enrollment management, new coverage implementation, carrier liaison, documentation management, industry trend monitoring
Preferred skills
Employee Benefits licenses (state/regional), Advanced professional designations (CEBS, GBA, HIA, RHU, REBC)
Technologies
Microsoft Office Suite, Broker management systems (Benefit Point, BUS)
Responsibilities
Serve as main point of contact for clients, support Account Executives in strategy execution and renewals, act as liaison between clients and carriers, manage carrier changes and documentation, identify cross-sell/up-sell opportunities, oversee open enrollment, manage new client/coverage implementation, monitor industry changes, manage open items log
Seniority
Mid-level, hands-on IC