Employee Assistance Manager EMEA
Core
Regional lead for employee support during security incidents, travel disruptions, medical emergencies, evacuations, and fatalities across Europe, Middle East, and Africa.
Role type
Senior IC employee assistance manager (crisis & emergency response)
Builds
Regional employee assistance program and crisis response capabilities
Domain
Corporate security, crisis management, employee welfare
Deliverable
physical/clinical work
Required skills
incident response, case coordination, crisis management, stakeholder partnership, program management, data analysis, process improvement, documentation, compliance
Preferred skills
EMEA regional operations experience
Responsibilities
Lead regional employee assistance during security incidents and crises; coordinate support for stranded travelers, evacuations, and medical emergencies; partner with HR, Legal, and external providers; oversee complex cases from notification to resolution; develop regional procedures and playbooks; analyze program metrics and KPIs; prepare executive reports and briefing materials.
Seniority
Senior, hands-on IC
