Sales Manager/Full Time
Core
Lead a high-performing selling culture across a retail store, driving sales results and an engaging customer experience while overseeing front-end and service operations.
Role type
Senior retail store manager
Builds
Retail store operations, sales performance, and customer experience
Domain
Retail (Arts & Crafts)
Required skills
Retail leadership, SOP adherence, customer experience coaching, POS system management, team training, asset protection, omni-channel fulfillment, event operations
Preferred skills
None stated
Technologies
POS, Self-Checkout systems
Responsibilities
Assist Store Manager in leading adherence to SOPs and Company programs; Model and coach best-in-class Customer Experience and ART of Selling behaviors; Provide Manager-on-Duty coverage; Oversee Balloons business, birthday party operations, and in-store events; Promote and enroll customers in the Loyalty Rewards Program; Champion MCC/Extend services; Drive sales in the Knit & Sew Shop; Ensure efficient execution of BOPIS and Same Day Delivery; Support Custom Framing operations; Train and develop team members; Maintain Asset Protection practices.
Seniority
Senior, hands-on IC