Jo Malone London - Boutique Manager - St Pancras - 37.5 hrs
Core
Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets in a prestige beauty boutique.
Role type
Senior retail store manager (beauty)
Builds
In-store events, customer experiences, and sales performance
Domain
Retail / Prestige Beauty
Deliverable
product features
Required skills
Team leadership, business planning, sales target setting, inventory management, cash reconciliation, event execution, retail operations, customer relationship management, retail POS software proficiency
Preferred skills
Experience in cosmetics retail, Microsoft Office proficiency, ability to work flexible retail hours (days, nights, weekends)
Responsibilities
Deliver exceptional customer service, maximize sales performance, manage team development, create and execute in-store events, manage stock and inventory, maintain visual merchandising standards, complete administrative tasks, monitor competitor activity
Seniority
Senior, hands-on IC