PT- Sales Manger
Core
Lead a high-performing sales culture across a retail store, driving sales results and an engaging customer experience while overseeing front-end and service operations.
Role type
Senior retail store sales manager
Builds
Retail store operations, sales performance, and customer experience
Domain
Retail (Arts & Crafts)
Required skills
Retail leadership, SOP adherence, customer experience coaching, POS system management, team training, asset protection, omni-channel fulfillment, event operations
Preferred skills
None stated
Technologies
POS, Self-Checkout systems
Responsibilities
Lead and manage adherence to Standard Operating Procedures (SOPs) and Company programs; Model and coach best-in-class Customer Experience and ART of Selling behaviors; Provide Manager-on-Duty (MOD) coverage; Oversee Balloons business, birthday party operations, and other in-store programs; Drive sales and operational excellence in the Knit & Sew Shop; Ensure efficient execution of BOPIS and Same Day Delivery; Train, coach, and develop team members; Partner in maintaining strong Asset Protection practices.
Seniority
Senior, hands-on IC