Full-Time Sales Manager-2
Core
Lead and champion a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.
Role type
retail store manager
Builds
in-store sales, customer experiences, and operational continuity for a creative arts and craft retail chain
Domain
retail (arts and crafts)
Deliverable
product features
Required skills
retail leadership, team coaching, SOP adherence, customer experience management, POS operations, inventory management, loss prevention, omni-channel fulfillment
Preferred skills
experience with loyalty programs, custom framing operations, balloon party events
Responsibilities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction; Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity; Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Seniority
Mid-level, hands-on IC