Full Time Sales Manager (Plymouth Meeting, PA 5168)

Plymouth Meeting-500 W Germantown Pike, Ste 1730, USFull-time2026-10-15 → 2026-11-12

Core

Lead a high-performing sales culture and oversee front-end/service operations to drive sales results and customer experience.

Role type

Retail Store Manager

Builds

In-store sales, customer service, and operational execution for a creative arts retail store

Domain

Retail (Arts & Crafts)

Deliverable

product features

Required skills

Retail leadership, SOP adherence, customer experience coaching, POS system management, team training, asset protection, omni-channel fulfillment

Preferred skills

None stated

Technologies

POS, Self-Checkout systems

Responsibilities

Lead and manage adherence to Standard Operating Procedures (SOPs) and Company programs; Model and coach best-in-class Customer Experience and ART of Selling behaviors; Provide Manager-on-Duty (MOD) coverage; Oversee Balloons business, birthday party operations, and other in-store programs; Drive sales and operational excellence in the Knit & Sew Shop; Ensure efficient execution of BOPIS and Same Day Delivery; Train, coach, and develop team members; Partner in maintaining strong Asset Protection practices.

Seniority

Mid-level, hands-on IC

About Michaels

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional inf