Toledo Market FT Sales Maner
Core
Lead and champion a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.
Role type
Senior retail store sales manager
Builds
Store sales performance, customer experience, and operational execution
Domain
Retail (Arts & Crafts)
Required skills
Retail leadership, SOP adherence, team coaching, POS system management, customer experience management, inventory management, loss prevention, omni-channel fulfillment, event operations
Preferred skills
None stated
Technologies
POS, Self-Checkout systems
Responsibilities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction; Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity; Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Seniority
Senior, hands-on IC