PT E-Commerce Fulfillment Team member
Core
Provide friendly customer service, assist with shopping and checkout, and manage store operations including unloading, stocking, and merchandise recovery.
Role type
retail associate (fulfillment & customer service)
Builds
in-store customer experiences and stocked shelves
Domain
retail
Deliverable
product features
Required skills
customer service, cash handling, inventory management, physical lifting, omnichannel support
Preferred skills
retail experience, customer service experience
Technologies
POS systems, BOPIS, SFS
Responsibilities
Help customers locate products and provide solutions, execute cash handling, engage customers on rewards programs, assist with Buy Online Pickup in Store and Ship From Store, complete truck unloading and stocking, perform merchandise recovery and maintenance, support shrink and safety programs
Seniority
entry-level