Retail - Customer Service Team Member
Core
Deliver friendly customer service, assist customers in shopping and locating products, and manage checkout experiences in a retail store.
Role type
retail customer service team member
Builds
customer shopping experience and store merchandise availability
Domain
retail
Deliverable
product features
Required skills
customer service, cash handling, merchandise stocking, truck unloading, BOPIS/SFS processes, shrink prevention, safety compliance
Responsibilities
Help customers shop and locate products, execute cash handling, engage customers on rewards programs, assist with Omni channel processes (BOPIS, SFS), participate in truck unload and stocking, perform merchandise recovery and maintenance, support shrink and safety programs
Seniority
entry-level