Service Team Member

West Lebanon-285 N Plainfield Rd, Ste 2, USFull-time2026-10-08 → 2026-11-10

Core

Deliver friendly customer service, assist customers in shopping and locating products, and manage store operations including checkout, merchandising, and truck unloading.

Role type

retail associate (customer service & operations)

Builds

in-store customer experience, stocked shelves, and operational efficiency

Domain

retail (arts & crafts)

Deliverable

product features

Required skills

customer service, cash handling, merchandising, truck unloading, inventory management, BOPIS/SFS support, compliance with SOPs

Preferred skills

retail experience, customer service experience

Technologies

POS systems, BOPIS, SFS, VOC survey tools

About Michaels

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional inf