Retail Sales Manager
Core
Lead a high-performing sales culture, drive sales results, and ensure an engaging customer experience across a retail store.
Role type
Senior retail store operations manager
Builds
In-store sales, customer service, and operational execution for a creative arts retail chain
Domain
Retail / Creative Arts & Crafts
Required skills
Retail leadership, SOP adherence, team coaching, POS system management, inventory management, loss prevention, omni-channel fulfillment, event operations
Preferred skills
None stated
Technologies
POS systems, Self-Checkout systems
Responsibilities
Assist Store Manager in managing SOPs and company programs; Model and coach best-in-class Customer Experience and selling behaviors; Provide Manager-on-Duty coverage; Oversee Balloons business, birthday party operations, and in-store events; Drive sales in the Knit & Sew Shop and Custom Framing operations; Train and develop team members; Maintain Asset Protection practices and reduce shrink.
Seniority
Senior, hands-on IC