Retail-Stocking Team Member

Epping-11 Brickyard Square, Ste 19, USFull-time2026-10-19 → 2026-11-10

Core

Deliver friendly customer service, assist customers in locating products, and maintain store recovery standards including stocking and unloading.

Role type

retail team member (customer service & operations)

Builds

customer shopping experience, stocked shelves, checkout transactions

Domain

retail / arts & crafts

Deliverable

product features

Required skills

customer service, cash handling, truck unloading, stocking, planogram execution, merchandise recovery, BOPIS/SFS support, shrink prevention

Preferred skills

retail experience, customer service experience

Technologies

POS systems, BOPIS, SFS

Responsibilities

Help customers shop and locate products, execute cash handling, engage customers on rewards programs, assist with Omni channel processes (BOPIS, SFS), participate in truck unloading and stocking, complete merchandise recovery and maintenance, support shrink and safety programs, cross-train in custom framing selling and production

Seniority

entry-level

About Michaels

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional inf