Retail Service Team Member
Core
Provide friendly customer service, assist with shopping and checkout, and maintain store merchandise standards.
Role type
Retail associate (customer service & operations)
Builds
Customer shopping experience, store inventory availability, and custom framing products
Domain
Retail (arts & crafts)
Deliverable
product features
Required skills
Customer service, cash handling, inventory management, physical lifting, ladder use, BOPIS/SFS processes
Preferred skills
Prior retail or customer service experience
Technologies
POS systems, BOPIS, SFS
Responsibilities
Help customers locate products and provide solutions, execute cash handling and checkout, unload trucks and stock merchandise, maintain planograms and store recovery, support shrink and safety programs, assist with custom framing sales and production
Seniority
Entry-level, hands-on IC
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