Retail Store Manager (Bench)
Core
Lead and manage a retail store team to deliver customer experiences, achieve sales/profit KPIs, and ensure operational compliance.
Role type
Senior retail store manager
Builds
Retail store operations and customer service delivery
Domain
Retail / Arts & Crafts
Deliverable
product features
Required skills
Team leadership, performance management, inventory management, merchandising, customer service, budget planning, hiring and training, compliance management, shrink reduction, safety program implementation
Preferred skills
Cross-functional training, talent development, conflict resolution
Technologies
Company management tools
Responsibilities
Lead and manage all aspects of the store including adherence to SOPs and company programs; deliver sales and profit plans; manage team performance and development; implement shrink and safety programs; staff the store by hiring, training, and coaching team members; serve as Manager on Duty; maintain operational understanding of all store departments including custom framing.
Seniority
Senior, hands-on IC