Retail Department Manager-Custom Framing
Core
Lead and coach a team of framers to build customer relationships and create custom framing solutions for art.
Role type
Retail Department Manager (Custom Framing)
Builds
High-quality custom framing solutions for customers
Domain
Retail / Custom Framing
Deliverable
product features
Required skills
Team leadership, sales coaching, inventory management, SOP compliance, workload planning, KPI management, hiring and training, physical labor (lifting, bending, reaching)
Preferred skills
Previous custom framing experience, retail management experience, experience leading a sales team
Technologies
Basic computer systems
Responsibilities
Coach framers on selling behaviors and customer solutions; ensure adherence to SOPs and company policies; plan workload to deliver framing solutions on time; manage inventory, shrink, and safety programs; serve as Manager on Duty; interview, onboard, and train new team members; participate in truck unloading and stocking processes; interact with customers to locate products and provide solutions.
Seniority
Manager, hands-on team lead