FT Sales Manager
Core
Lead store sales operations, coaching team on selling behaviors, and driving conversion and customer satisfaction in a creative arts retail environment.
Role type
Retail Store Manager (Sales focus)
Builds
In-store sales, customer experiences, and operational execution for a creative arts and craft retail chain
Domain
Retail (Arts & Crafts)
Deliverable
product features
Required skills
Retail leadership, team coaching, SOP adherence, POS system operation, inventory management, customer experience management, loyalty program promotion, asset protection, omni-channel fulfillment (BOPIS/Same Day Delivery), event operations
Preferred skills
None stated
Technologies
POS, Self-Checkout systems
Responsibilities
Coach team on best-in-class selling behaviors and customer experience, ensure execution of company policies and standards, provide Manager-on-Duty coverage, oversee Balloons business and birthday party operations, drive sales in Knit & Sew Shop and Custom Framing, train and develop team members, maintain Asset Protection practices, support BOPIS and Same Day Delivery operations
Seniority
Mid-level, hands-on IC