Retail Service Team Member
Core
Deliver friendly customer service, assist customers in locating products, and manage checkout operations in a retail store.
Role type
retail service team member
Builds
customer shopping experience and store inventory availability
Domain
retail
Deliverable
product features
Required skills
customer service, cash handling, merchandise recovery, truck unloading, stocking, planogram execution, BOPIS/SFS support, shrink prevention
Preferred skills
prior retail or customer service experience
Technologies
POS systems, BOPIS, SFS
Responsibilities
Help customers shop and locate products, execute cash handling, engage customers on rewards programs, assist with omnichannel processes, participate in truck unloading and stocking, perform merchandise recovery and maintenance, support shrink and safety programs
Seniority
entry-level
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