Retail- 6am Team Member
Core
Deliver friendly customer service, assist customers in shopping and locating products, and execute fast checkout experiences while maintaining store recovery standards.
Role type
Retail team member (customer service & merchandising)
Builds
Customer shopping experience, store inventory availability, and brand promise delivery
Domain
Retail / Arts & Crafts
Deliverable
product features
Required skills
Customer service, cash handling, merchandise recovery, truck unloading, planogram execution, BOPIS/SFS support, VOC survey administration, shrink prevention, safety compliance
Preferred skills
Retail or customer service experience
Technologies
POS systems, BOPIS platform, SFS platform, VOC survey tools
Responsibilities
Help customers shop and locate products, provide fast and friendly checkout, engage customers on rewards programs, assist with Omni channel processes (BOPIS, SFS), participate in truck unloading and stocking, complete merchandise recovery and maintenance, perform Store In Stock Optimization (SISO), support shrink and safety programs, adhere to SOPs and company policies
Seniority
Entry-level, hourly team member