Retail Customer Service Team Member (Seasonal)
Core
Deliver friendly customer service, assist customers with shopping and product location, and manage checkout operations in a retail store.
Role type
Retail Customer Service Team Member
Builds
Customer shopping experience and store merchandise availability
Domain
Retail / Arts & Crafts
Deliverable
product features
Required skills
Customer service, Cash handling, Merchandise recovery, Stocking, Planogram execution, BOPIS/SFS support, Shrink reduction, Safety compliance
Preferred skills
Retail experience, Customer service experience
Technologies
POS systems, BOPIS platform, SFS platform, Private Label Credit Card systems
Responsibilities
Help customers locate products and provide solutions, Execute cash handling and checkout, Engage customers on rewards programs, Assist with truck unloading and stocking, Perform merchandise recovery and maintenance, Support shrink and safety programs, Adhere to Standard Operating Procedures
Seniority
Entry-level, Seasonal