Sales Floor Manger.

Michaels

Mission Viejo-25462 El Paseo, USFull-time2026-10-06 → 2026-11-10

Core

Lead a high-performing sales culture, drive sales results, and ensure an engaging customer experience across the store.

Role type

Senior retail store manager (sales floor focus)

Builds

In-store sales, customer experiences, and operational continuity

Domain

Retail (arts & crafts, framing, party supplies)

Required skills

Retail leadership, SOP adherence, customer experience coaching, POS system management, team training, asset protection, omni-channel fulfillment, event operations

Preferred skills

None stated

Technologies

POS, Self-Checkout systems

Responsibilities

Assist Store Manager in managing SOPs and company programs; Model and coach best-in-class Customer Experience and selling behaviors; Provide Manager-on-Duty coverage; Oversee Balloons business, birthday party operations, and in-store events; Drive sales in Knit & Sew Shop and Custom Framing; Train and develop team members; Maintain Asset Protection practices.

Seniority

Senior, hands-on IC

About Michaels

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional inf