Sales Manager
Core
Lead store sales operations, coach team on selling behaviors, and drive execution of in-store programs and omni-channel fulfillment.
Role type
Retail Store Sales Manager
Builds
Store sales performance, customer experience, and operational compliance
Domain
Retail (Arts & Crafts)
Deliverable
product features
Required skills
Retail leadership, team coaching, SOP adherence, POS system operation, inventory management, customer service, event operations, asset protection, omni-channel fulfillment
Preferred skills
None stated
Technologies
POS, Self-Checkout systems
Responsibilities
Assist Store Manager in managing SOP adherence and company programs; Model and coach best-in-class Customer Experience and selling behaviors; Provide Manager-on-Duty coverage; Oversee Balloons business, birthday party operations, and in-store events; Promote Loyalty Rewards Program enrollment; Champion MCC/Extend services; Drive sales in Knit & Sew Shop and Cut Bar; Ensure efficient BOPIS and Same Day Delivery execution; Support Custom Framing operations; Train and develop team members; Maintain Asset Protection practices.
Seniority
Mid-level, hands-on IC
