Retail Store Manager
Core
Lead and manage a retail store team to deliver customer experiences, achieve sales/profit KPIs, and ensure compliance with SOPs and brand promises.
Role type
Retail Store Manager
Builds
Retail store operations and customer experiences
Domain
Retail / Arts & Crafts
Deliverable
product features
Required skills
Team leadership, performance management, hiring and training, operational planning, KPI management, compliance enforcement, shrink and safety program implementation, conflict resolution
Preferred skills
Cross-functional training, talent development, self-development
Technologies
Company management tools
Responsibilities
Lead and manage all aspects of the store including adherence to SOPs; deliver sales and profit plans; implement shrink and safety programs; staff the store by hiring, training, and coaching team members; serve as Manager on Duty; maintain operational understanding of all store departments.