Associate Logistics Manager
Core
Lead daily operations and strategic direction for the expedited service offering, ensuring time-sensitive shipments are planned, executed, and resolved with urgency for the North America Logistics Control Tower.
Role type
Senior IC logistics operations manager (expedited services)
Builds
Expedited transportation service offering for North America
Domain
Logistics / Supply Chain / Transportation
Required skills
Operational leadership, team development, cross-functional partnership, escalation management, performance analysis, process improvement, KPI monitoring, root cause analysis, stakeholder communication
Preferred skills
People leadership, expedited transportation management, North America operations, Lean/Six Sigma/5S, project/change management, TMS/SAP/automation tools
Technologies
TMS, SAP, reporting tools, workflow automation
Responsibilities
Lead daily operations of expedited service offering, lead and develop the team through coaching and performance management, partner with Commercial and Supply Chain stakeholders, serve as primary escalation point for critical shipments, drive accountability through data-driven reviews and corrective actions, establish and monitor KPIs for expedited transportation, identify opportunities to reduce avoidable expedites, build partnerships with North America business stakeholders, standardize work and team routines, support technology and automation initiatives, participate in Control Tower leadership team strategy and change management
Seniority
Senior, hands-on IC