Software Engineer
Core
Design, develop, configure, and maintain ServiceNow applications and integrations for enterprise IT and business processes.
Role type
ServiceNow Developer (IC)
Builds
ServiceNow modules (ITSM, CSM, APO, MCO, Finance Management, Employee Centre) and platform integrations
Domain
Enterprise Service Management / Low-code Platform Development
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform architecture, JavaScript (server-side and client-side), REST/SOAP APIs, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, IntegrationHub, MID Server, ETL, DataFabric/Zero Copy Connectors, unit testing, debugging, SDLC, Agile/Scrum
Preferred skills
ServiceNow Performance Analytics, UI Builder, Service Portal, Workspace configuration, DevOps, CI/CD, ATF, Source-to-Pay, Order-to-Cash lifecycle, CMDB, ITOM, HRSD, ITIL processes, cloud platforms
Technologies
ServiceNow, JavaScript, REST, SOAP, IntegrationHub, MID Server, Flow Designer, DataFabric, UI Builder, Service Portal
Responsibilities
Design and implement ServiceNow solutions; customize applications using platform capabilities; build and support integrations; create and manage workflows and ETL; perform unit testing and troubleshooting; support platform upgrades; collaborate with stakeholders to gather requirements; maintain technical documentation
Seniority
Mid-level, hands-on IC