Service Technician-Hand Hygiene Program
Core
Field service technician supporting electronic Hand Hygiene Programs (HHP) in healthcare facilities, ensuring system installation, maintenance, and data integrity to prevent infection spread.
Role type
Field Service Technician (Healthcare Hygiene Systems)
Builds
Electronic Hand Hygiene Program (HHP) mesh networks and dispenser systems for hospitals and healthcare facilities
Domain
Healthcare / Medical Device Installation & Maintenance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Field service troubleshooting, installation techniques, data analysis, situational awareness, customer engagement, system auditing, emergency response
Preferred skills
Technical certifications, Apple iOS device proficiency, Microsoft Office Suite
Technologies
HHP Mesh Network, Cloud-based servers, Apple iOS devices, Microsoft Office Suite
Responsibilities
Install, maintain, and optimize HHP Mesh Network; Analyze service data to identify performance trends; Provide hands-on technical support to customers and internal teams; Manage onsite contractors; Respond to emergency service requests; Conduct comprehensive system audits and pre-installation assessments; Train customers and sales representatives on HHP best practices
Seniority
Mid-level, hands-on IC