Senior Support Engineer
Core
Directing and monitoring technology operations, supporting hardware, and enabling application development teams to navigate code across Development, Stage/QA, and Production environments.
Role type
Senior Support Engineer
Builds
Production control systems and procedures
Domain
IT Operations / Application Support
Deliverable
infrastructure
Required skills
Production control, hardware support, system monitoring, problem determination, system repair, project coordination, workflow analysis
Preferred skills
Analytical skills, process improvement
Technologies
Production control systems
Responsibilities
Direct and monitor technology operations, support hardware, create and modify production procedures, run and schedule production control systems, advise on workflow plans, analyze monitoring results to recommend changes
Seniority
Senior, hands-on IC with project leadership