Specialist - Client Managed Services - Business Services
Core
Deliver first-line functional support to Nasdaq's cloud clients, helping them maximize value from the Calypso platform in capital markets.
Role type
Senior IC client support specialist (capital markets)
Builds
Operational stability and configuration support for Calypso platform users
Domain
Capital markets / Financial technology
Deliverable
client delivery
Required skills
Capital markets domain expertise, Financial product knowledge, Risk and settlement processing, System monitoring, Root cause analysis, Functional configuration
Preferred skills
CFA/IMC/CISI certification, Calypso/Murex/Finastra/Aladdin experience, Market data systems knowledge
Technologies
Calypso, Murex, Finastra, Aladdin, SimCorp
Responsibilities
Serve as primary functional contact for cloud clients, Investigate and resolve operational issues, Review and advise on functional configuration, Monitor task execution and system performance, Partner with product teams on defect documentation
Seniority
Mid-Senior, hands-on IC
