Technical Services Engineer (M/F) - North Europe
Core
Provide expert technical support to customers across Northern Europe to optimize the performance of Roquette's capsule solutions within their manufacturing environments.
Role type
Technical Services Engineer (Customer Support & Operations)
Builds
Customer production performance and operational excellence for pharmaceutical excipients and plant-based ingredients
Domain
Food & Beverage / Pharmaceutical Ingredients / Manufacturing
Deliverable
client delivery
Required skills
Mechanical engineering expertise, troubleshooting manufacturing issues, root cause analysis, GMP knowledge, precision instrument usage, stakeholder relationship building
Preferred skills
Knowledge of capsule filling machines, continuous improvement methodologies, cross-functional collaboration
Technologies
Measurement and precision instruments, CRM systems
Responsibilities
Conduct on-site testing, validation trials, and equipment assessments at customer sites; troubleshoot manufacturing issues and resolve technical challenges; produce technical reports and incident documentation; support root cause analyses and corrective actions; ensure compliance with quality and safety standards
Seniority
Mid-Senior, hands-on IC
