Patient Access Representative I
Core
Manages patient scheduling, registration, and discharge activities for outpatient orthopedic clinics.
Role type
Patient Access Representative
Builds
Patient appointment schedules and clinic registration records
Domain
Healthcare / Orthopedics
Deliverable
product features
Required skills
Appointment scheduling, Insurance verification, Patient registration, Co-payment collection, Discharge scheduling, Patient engagement
Preferred skills
Floating across multiple clinic centers, Patient satisfaction survey administration
Responsibilities
Schedule patient appointments and obtain referrals, Greet patients and families to ensure positive first impressions, Complete registration and discharge activities including insurance verification, Collaborate with clinical partners to optimize clinic flow, Engage patients to encourage satisfaction surveys