Billing Specialist - India AR Delivery Hub
Core
Execute billing operations including invoice creation, recurring billing, and credit/rebill processing for B2B customers across Americas and APAC regions.
Role type
Senior IC billing specialist (AR operations)
Builds
Standard invoices, billing queues, and customer portal uploads for global B2B clients
Domain
B2B Gaming / Finance Operations
Required skills
Invoice creation, recurring billing, credit/rebill processing, ERP systems, SOP adherence, SLA reporting, customer concern handling, workflow automation
Preferred skills
Customer portal management, shared inbox processes, AI-enabled tools, process improvement analysis
Responsibilities
Perform standard invoice creation and recurring billing, Process first-pass invoice corrections and standard credit/rebill activity, Maintain billing documentation and SLA reporting, Raise complex billing issues and contract questions to regional leads, Support cross-training and backup coverage across regional portfolios
Seniority
Mid-level, hands-on IC