Field Engineering Supervisor
Core
Direct Field Engineer teams to deliver technical assistance for sales, development, engineering, and tribal casino customers, managing CII server projects from requirements analysis to deployment.
Role type
Senior IC field engineering supervisor
Builds
CII server projects for sales accounts and tribal casinos
Domain
Casino gaming / Field engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Field engineering process knowledge, project management, requirements analysis, defect triage, process improvement, team leadership, compliance auditing, technical training
Preferred skills
Casino gaming experience
Technologies
Microsoft Office Suite (Word, Excel, Project, Visio)
Responsibilities
Coordinate Field Engineer group activities, lead requirements analysis and project scheduling, conduct corrective training and compliance audits, supervise work schedules, develop proposals and project plans, mentor team members
Seniority
Senior, hands-on IC with leadership responsibilities