Senior Analyst, Service Retention
Core
Develop advanced data analytics, reporting, and business intelligence solutions to drive customer retention, revenue growth, and dealer performance for Nissan and INFINITI operations.
Role type
Senior IC data analyst (automotive aftersales)
Builds
Dashboards, analytics solutions, and automated reporting tools for dealer programs and retention initiatives
Domain
Automotive Aftersales / Data Analytics (via careerplan.io/jobs/R00214694-1-senior-analyst-service-retention-at-alliance)
Deliverable
dashboards & analysis
Required skills
Power BI, SQL, Python, Snowflake, statistical analysis, project management, data modeling, RPA
Preferred skills
Automotive Aftersales experience, RPA solutions, revenue-focused analytics, customer behavior modeling
Technologies
Power BI, SQL, Python, Snowflake, Oracle
Responsibilities
Develop and maintain reporting dashboards and BI tools; Extract and validate business data to support retention and revenue initiatives; Generate actionable recommendations based on data analysis; Document reporting logic and business rules; Lead development of analytical models and RPA solutions; Partner with stakeholders to translate operational needs into scalable solutions.
Seniority
Senior, hands-on IC
