Bilingual Collections Representative
Core
Recovering delinquent accounts and managing collections for Nissan's mobility and electrification vehicle programs.
Role type
Bilingual collections representative
Builds
Repayment schedules and recovered funds for Nissan's vehicle financing portfolio
Domain
Automotive finance and collections
Deliverable
client delivery
Required skills
bilingual communication (English/French), account reconciliation, skip tracing, vendor invoice processing, customer dispute resolution, data entry accuracy
Preferred skills
university degree
Technologies
Microsoft Word, Excel, Outlook
Responsibilities
Make collection calls and correspondence on past due accounts; resolve client discrepancies and process account adjustments; finalize and log vendor invoices; reduce delinquency in assigned region; identify accounts requiring additional research or skip tracing; answer incoming calls from customers and dealers