IT Portfolio Generalist, DHCD - Baltimore City Department of Information and Technology
Core
Technology liaison between DHCD and BCIT supporting technology planning, business process improvement, application support, data analysis, and project coordination.
Role type
IT Generalist (Technology Liaison)
Builds
Technology solutions and operational improvements for DHCD business units
Domain
Public sector / Housing & Community Development
Required skills
System engineering, network engineering, information security, application programming, systems design, database management, GIS, cloud-based software integration, technical reporting, network troubleshooting, cartographic map design
Preferred skills
IT work lead experience, government IT experience, PMP, CISM
Technologies
Microcomputer systems, mainframe client servers, network-based communications systems, relational databases, GIS, cloud platforms
Responsibilities
Assist business units with technology planning and business process improvement, coordinate service delivery across BCIT support teams, implement technology initiatives to improve efficiency and customer service, analyze business problems and recommend technology solutions, develop database queries and generate reports, install and troubleshoot network programs and hardware, prepare professional documentation, facilitate meetings and gather business requirements
Seniority
Mid-level, hands-on IC